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脸书刷粉丝服务 疫情期间,为亚马逊卖家准备的客户话术模板!IG 點 贊,IG 追踪,IG 订阅 购买,IG 如何 推广,IG 頻道 簡介

🟨🟧🟩🟦疫情期间,为亚马逊卖家准备的客户话术模板!IG 點 贊,IG 追踪,IG 订阅 购买,IG 如何 推广,IG 頻道 簡介🟨🟧🟩🟦

IG账号出售
现阶段全世界疫情趋于比较严重,亚马逊商家发生没法准时发货、顾客因不可以立即取货而明确提出纠纷这类状况愈来愈多的下不来,商家怎样与顾客表述,让顾客放心,或怎样说动顾客耐心等待,移步电商学院提议商家们可那样回应:
一、填好发货通知单,告之顾客时
Hello, my friend:
The item XXXXXXXXXXXXXX you ordered has already been shipped out and the tracking number is XXXXXXXXXXXXXX. If everything works, the shipping status is as follows.
XXXXXXXXXXXXXX. You will get it soon.
Thanks for your support!
Best Regards
$myname
译文:订单号为XXXXXXXXXXXXXX的货品早已安排发货,出货单号是XXXXXXXXXXXXXX,运输工具是XXXXXXXXXXXXXX,订单信息是XXXXXXXXXXXXXX。k一切正常得话,您可能迅速接到货品,感谢你们的大力支持和了解。
二、顾客讲价
Hello, my friend:
Thank you for taking interests in our item. I'm afraid we can't offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!
$myname

译文:感谢你们对大家产品的兴趣爱好,但抱歉我们不能给您更低的讲价。实际上,大家的推出价钱是通过用心测算的且有效的,它早已要我的盈利比较有限。但假如您一个订单信息选购超出XXXX件,大家将让你XXX %的折扣。有任何的问题随时欢迎。感谢!

三、客户付款后,表明对消费者的感激并通告发货时间和物流
客户付款后,表明对消费者的感激并通告发货时间和货运物流
1.Thank you very much for your order to us.
2.Your package will be sent out in XXX days.
3.As you demand,we will send the package xxx, you can get the package in XXX days.
4.We have too much interesting items in my store,do you need any other things? We can provide the better price for you.
If you have any other question,please tell me freely.
译文:谢谢你在大家店提交订单,你的包裹大家会在XXX日内传出,大家选用XXX货运物流方法,你能在XXX天接到货。大家店其他样式的设备也许多,我想问一下您还必须其他的吗?大家会给您更优惠价格。倘若您有任何的问题,都能够立刻在线留言。
四、货运物流碰到问题
Hello, my friend:
Thank you for your inquiry; I am happy to contact you.
We would like to confirm that we sent the package on X , 2020. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by XXX the new tracking number is: XXX. It usually takes 19 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.
If you have any further questions, please feel free to contact me.
Best Regards!
译文:
你好,我的朋友:感谢你们的查看;我很高兴与您联络。大家想确定大家推送的包日期是XXXX 2020年。但是因为运送问题,物流公司告之大家包裹沒有抵达,大家早已根据XXX再次安排发货,新的追踪号是:XXX。一切正常需状况下必须19天抵达你的终点。大家抱歉给您造成不变。谢您的耐心等待。假如您有任何的问题,请随时随地和我联络。
五、包裹在海关
Hello, my friend:
We have checked the tracking information and found your package has now arrivedat your country’s customs agency.
If your package experiences any delays at customs, please contact them toresolve any problems.
If you receive the package, please notify me immediately.
Thanks!
译文:你好,我的朋友:大家查验了追踪信息内容,发觉您的包裹早已抵达贵国的 海关。假如您的包裹在 海关碰到一切耽误,请联络她们处理一切问题。假如你接到包裹,请立刻通告我。感谢!
以上销售话术模版是移步电商学院有关亚马逊肺炎疫情期内回应顾客相关内容,商家们可以参照下。
文中由移步电商学院原创设计编写,转截请标明转自移步电商学院!侵权必究!

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疫情期间,为亚马逊卖家准备的客户话术模板!IG 點 贊,IG 追踪,IG 订阅 购买,IG 如何 推广,IG 頻道 簡介❤️‍🔥


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